How to find out what is your lucky Gem?

Registration

In order to purchase from www.kpjewellerygems.com, a user must first complete the registration form. Required information to process orders include: name, email address, street address, and phone number. This information is essential for customer’s orders to be processed and delivered. It is optional for users to give information such as: gender, product interests, etc. This information is used by Kpjewellerygems Global Marketing Limited to better serve and protect its valued customers
Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our Sweepstakes, Contests or monthly Drawings that take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Please note that the access logs collected for www.kpjewellerygems.com contain more information than just IP addresses. They also let us know what operating system/Internet browser you use and what pages on our site you have viewed. As with your IP address, this information is not linked to personally identifiable information and is used in aggregate to ensure the functionality of the site for our visitors. ss

Sharing
We use FedEx to ship orders, and PayPal and Escrow.com to handle all financial transactions. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Shipping from Kpjewellerygems.com is handled by FedEx (unless requested otherwise by a customer), which requires a physical street address. FedEx will not deliver to a Post Office Box and requires a signature upon receipt of all packages. To view the FedEx privacy policy, please click on the link below:

http://www.fedex.com/us/privacypolicy.html

To see Escrow’s privacy policy, please click on the link below:

https://www.escrow.com/resources/privacy_policy.asp

Providing an absolutely secure environment for all financial transactions is of primary importance to Kpjewellerygems.com. To this end, unless requested otherwise by a customer, we conduct all transactions through either PayPal (the secure account-based online payment system) or Escrow.com (a secure third-party system that allows users to utilize a variety of payment options and provides a simple system of checks and guarantees overseen by an established and trusted commercial entity). We believe this is the best way to protect our customer’s consumer rights, privacy and security.

To see PayPal's privacy policy, please click on the link below:

http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/privacy-outside

Links
This web site contains links to other sites. Please be aware that we Kpjewellerygems Global Marketing Limited are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Kpjewellerygems Global Marketing Limited will automatically send the friend a one-time email inviting them to visit the site. Kpjewellerygems Global Marketing Limited uses this information for the sole purpose of sending this one-time email and the information is not stored thereafter.


Security
This website takes every precaution to protect our users’ information. When users submit information via the website, your information is protected both online and off-line.

All of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job (for example a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

Correction/Updating Personal Information:

If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the My Account page or by emailing our Customer Support department (support@kpjewellerygems.com).

Contact
If you have any questions about this privacy statement or your dealings with K.P.J (www.kpjewellerygems.com), you can contact:

Mr.
CRM Manager - Customer Relationship Management
K.P.JEWELLERY & GEMS (P) LTD.,
B.B.C. MANOR, 11, DORAISAMY ROAD,
(Off:Doraisamy Bridge), T.NAGAR, CHENNAI – 600 017,
TAMILNADU, INDIA
privacy@kpjewellerygems.com
Tel: 91 44 2 434 8233.

 
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